We will replace any faulty product up to 1 year after purchase.

There is 60 days from the date of purchase to return your item.

All products must be unopened, unused or not worn. They must also have packaging or the original tags intact

No exchanges can be offered, only a like for like replacement.

To proceed fill out the form below.

Our refund policy

Let us know within 60 days of receiving the item you received from Elite Sex Toys and we will be delighted to give you a refund.

The number of refunds issued to you is at our discretion. 

Used items and Lingerie, lubes, bondage items will not be accepted back.